A place for our thoughts,finds, obsessions and opinions to uplift your innovative business ideas.
July 17, 2025
•5 min read
Never miss a follow-up again—Future Tickets in Freshdesk lets you schedule context-rich, automated support tasks right when you ne...
Benny
July 10, 2025
•5 min read
Manage and respond to Google Reviews and Questions from multiple GMB listings directly within Freshdesk using the GMB Multiple Acc...
Benny
July 3, 2025
•4 min read
Trustpilot Multistore syncs reviews into Freshdesk as tickets, enabling quick, in-app responses. It streamlines multi-location rev...
Benny
June 30, 2025
•5 min read
Centralize and streamline multi-location Trustpilot review management in Zoho Desk with real-time ticketing, response syncing, and...
Anish
June 26, 2025
•5 min read
Identify and fix the key issues dragging down your CSAT scores with actionable Freshdesk-style solutions.
Benny
June 23, 2025
•5 min read
GMB Multiple Account for Zoho Desk is a channel app that centralizes Google reviews and questions from multiple locations into Zoh...
Anish
June 19, 2025
•5 min read
Freshworks FDK v9.5.0 mandates masking of secure iparams by Dec 31, 2025 — upgrade now to keep your app compliant and secure.
Benny
June 12, 2025
•5 min read
Box for Mint connects Box cloud storage directly to Freshdesk, making large file sharing effortless, Support agents can now manage...
Benny
June 5, 2025
•4 min read
Transform Freshdesk from a basic helpdesk into a full-stack support powerhouse—with modular features, AI, and custom apps built by...
Benny
May 30, 2025
•5 min read
Identify and fix the key issues dragging down your CSAT scores with actionable Freshdesk-style solutions.
Benny
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