Technology affairs| Integration updates | Saasly Blog

Blog

A place for our thoughts,finds, obsessions and opinions to uplift your innovative business ideas.

Category

  • freshworks
    19
  • ai
    9
  • freshservice
    6
  • zendesk
    6
  • freshdesk
    4
  • tech
    2
  • hubspot
    2
  • halloween
    2
  • testing
    2
  • partnerships
    1
  • events
    1
  • freshsales
    1
  • mongodb
    1
  • ipaas
    1
  • asset-management
    1
  • saas
    1
  • crm
    1
  • zohodesk
    1
  • Revolutionizing Freshdesk: Saasly's Custom Apps Boost Productivity and Experience

    Revolutionizing Freshdesk: Saasly's Custom Apps Boost Productivity and Experience

    Freshworks
    ai

    December 19, 2024

    5 min read

    Freshworks, a global leader in customer engagement software, has always been at the forefront of enabling businesses to deliver ex...

    Lee Robinson

    Benny

  • What’s Coming in 2025? The Surprising Evolution of Customer Service Chatbots!

    What’s Coming in 2025? The Surprising Evolution of Customer Service Chatbots!

    Freshworks
    ai

    December 12, 2024

    6 min read

    As technology continues to advance, customer service is increasingly leaning into automation, particularly through chatbots. These...

    Lee Robinson

    Benny

  • Freddy AI for ITSM: Revolutionize Service Management with Freshservice

    Freddy AI for ITSM: Revolutionize Service Management with Freshservice

    Freshworks
    ai

    December 6, 2024

    6 min read

    The demands on IT service management (ITSM) teams are growing at an unprecedented pace. With evolving technology, increasing compl...

    Lee Robinson

    Benny

  • Freddy AI’s Latest Features and Their Impact: A Step into the Future

    Freddy AI’s Latest Features and Their Impact: A Step into the Future

    Freshworks
    ai

    November 27, 2024

    6 min read

    Freddy AI continues to expand its capabilities, empowering businesses to streamline operations, enhance customer support, and driv...

    Lee Robinson

    Benny

  • How Freddy AI Transforms Freshworks: Boosting Customer Service Power - part3

    How Freddy AI Transforms Freshworks: Boosting Customer Service Power - part3

    Freshworks
    ai

    November 14, 2024

    8 min read

    See how Freddy AI enhances Freshworks with smarter automation and predictive insights to transform customer service

    Lee Robinson

    Benny

  • Freddy AI – Your Guide to Setup, Training, and Industry-Specific Use Cases

    Freddy AI – Your Guide to Setup, Training, and Industry-Specific Use Cases

    Freshworks
    ai

    November 7, 2024

    5 min read

    Freddy AI: Boost customer service with easy setup, tailored training, and industry-specific features for efficient, accurate respo...

    Lee Robinson

    Benny

  • Freddy AI: A Game-Changer in Customer Service Automation

    Freddy AI: A Game-Changer in Customer Service Automation

    Freshworks
    ai

    October 14, 2024

    6 min read

    Introducing Freddy Copilot, the groundbreaking generative AI that is revolutionizing app development.

    Lee Robinson

    Benny

  • Parent-Iframe Communication in JavaScript for SaaS Marketplace Apps

    Parent-Iframe Communication in JavaScript for SaaS Marketplace Apps

    Tech

    October 10, 2024

    7 min read

    Learn how JavaScript's API powers seamless communication between parent windows and iframes, enabling dynamic integrations like Hu...

    Lee Robinson

    Ajith

  • My Developer Journey: From Plain JavaScript to React, TypeScript, and RTK Query

    My Developer Journey: From Plain JavaScript to React, TypeScript, and RTK Query

    Tech

    September 26, 2024

    7 min read

    As a seasoned MERN Stack Developer, I embarked on my coding journey with fundamental technologies like Node.js, JavaScript, HTML,...

    Lee Robinson

    Anish

  • Enhance Customer Service with Real-Time Attachment Previews in Freshworks

    Enhance Customer Service with Real-Time Attachment Previews in Freshworks

    Freshdesk
    Freshservice
    Freshworks

    June 13, 2024

    6 min read

    excellence is a key differentiator for businesses. One of the tools that can significantly enhance the efficiency and effectivenes...

    Lee Robinson

    Rishabh Singha