Blog

A place for our thoughts,finds, obsessions and opinions to uplift your innovative business ideas.

Streamline Your App Store Reviews with Apple App Store Integration for Freshdesk
Freshworks
Streamline Your App Store Revi...
March 24, 2025
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4 min read
Let’s face it—managing App Store reviews is a pain. You spend hours toggling between tabs, tracking customer feedback, and trying...
Benny
Optimized Ticket Assignment in Freshdesk: Intelligent Load-Based Distribution for Maximum Efficiency
Freshworks
Freshdesk
Optimized Ticket Assignment in...
March 19, 2025
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4 min read
In the world of customer support automation, efficiency isn’t just a goal—it’s a necessity. Support agents deal with high ticket v...
Benny
How to Make Your Freshdesk Smarter: Essential Apps for Productivity
Freshdesk
Freshworks
How to Make Your Freshdesk Sma...
February 20, 2025
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5 min read
Discover the must-have Freshdesk Marketplace apps that enhance productivity, automate workflows, and improve customer support.
Benny
Mastering OAuth in Freshworks: A Developer’s Guide to Secure Authentication
Freshworks
Mastering OAuth in Freshworks:...
February 13, 2025
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5 min read
Master OAuth in Freshworks with Multi-OAuth, enabling secure, scalable authentication for multiple accounts without API keys.
Benny
How AI-Powered Service is Making Retailers Smile
Freshworks
ai
How AI-Powered Service is Maki...
February 7, 2025
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6 min read
The retail industry has always been fast-paced, with shifting customer expectations and seasonal spikes in demand.
Benny
Streamline Payments and Subscriptions with the Stripe-Integration
Freshworks
Streamline Payments and Subscr...
January 30, 2025
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6 min read
Managing customer subscriptions and payments can often feel like juggling while blindfolded. Between responding to support tickets...
Benny
The AI Revolution in Workplaces: Insights from Freshworks’ Global AI Workplace Report 2024
Freshworks
ai
The AI Revolution in Workplace...
January 23, 2025
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5 min read
The year 2024 is a landmark moment for the evolution of workspaces, and at the core of this transformation lies artificial intelli...
Benny
Revolutionizing Customer Support with AI Connect: The Ultimate AI-Powered Response Tool
AI
Revolutionizing Customer Suppo...
January 16, 2025
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5 min read
In a world where customer support defines your brand's reputation, speed and precision are the name of the game. Customers expect...
Benny
Level Up Your Freshworks Development: Introducing AI-Assisted App Migration with Freddy Copilot
AI
Level Up Your Freshworks Devel...
January 9, 2025
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6 min read
As developers, we’ve all been there staring at legacy code that needs to migrate to the latest framework. It’s like dragging a stu...
Benny
Unwrap 2025’s Best Holiday App Deals – Save Big & Supercharge Your Business!
Offers
Zendesk
Unwrap 2025’s Best Holiday App...
January 3, 2025
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5 min read
Learn how JavaScript's API powers seamless communication between parent windows and iframes, enabling dynamic integrations like Hu...
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