A place for our thoughts,finds, obsessions and opinions to uplift your innovative business ideas.
June 30, 2025
•5 min read
Centralize and streamline multi-location Trustpilot review management in Zoho Desk with real-time ticketing, response syncing, and...
Anish
June 26, 2025
•5 min read
Identify and fix the key issues dragging down your CSAT scores with actionable Freshdesk-style solutions.
Benny
June 23, 2025
•5 min read
GMB Multiple Account for Zoho Desk is a channel app that centralizes Google reviews and questions from multiple locations into Zoh...
Anish
June 19, 2025
•5 min read
Freshworks FDK v9.5.0 mandates masking of secure iparams by Dec 31, 2025 — upgrade now to keep your app compliant and secure.
Benny
June 12, 2025
•5 min read
Box for Mint connects Box cloud storage directly to Freshdesk, making large file sharing effortless, Support agents can now manage...
Benny
June 5, 2025
•4 min read
Transform Freshdesk from a basic helpdesk into a full-stack support powerhouse—with modular features, AI, and custom apps built by...
Benny
May 30, 2025
•5 min read
Identify and fix the key issues dragging down your CSAT scores with actionable Freshdesk-style solutions.
Benny
May 8, 2025
•5 min read
Discover how helpdesk is now a key part of your business strategy, driving growth, loyalty, and insights.
Benny
May 5, 2025
•5 min read
Tickets flooding in? AI in Helpdesk gives fast, smart replies—no breaks, no delays. Help agents stay sharp and customers feel hear...
Benny
April 28, 2025
•4 min read
Let’s be honest for a second: default helpdesk features are great. They get the job done, they’re plug-and-play, and they make onb...
Benny
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