Blog

A place for our thoughts,finds, obsessions and opinions to uplift your innovative business ideas.

Revolutionizing Customer Support with AI Connect: The Ultimate AI-Powered Response Tool
AI
Revolutionizing Customer Suppo...
January 16, 2025
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5 min read
In a world where customer support defines your brand's reputation, speed and precision are the name of the game. Customers expect...
Benny
Level Up Your Freshworks Development: Introducing AI-Assisted App Migration with Freddy Copilot
AI
Level Up Your Freshworks Devel...
January 9, 2025
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6 min read
As developers, we’ve all been there staring at legacy code that needs to migrate to the latest framework. It’s like dragging a stu...
Benny
Unwrap 2025’s Best Holiday App Deals – Save Big & Supercharge Your Business!
Offers
Zendesk
Unwrap 2025’s Best Holiday App...
January 3, 2025
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5 min read
Learn how JavaScript's API powers seamless communication between parent windows and iframes, enabling dynamic integrations like Hu...
Admin
Ensuring Accurate Time Tracking in Freshdesk and Freshservice: A Custom Solution to Prevent Time Entry Manipulation
Freshworks
Freshservice
Ensuring Accurate Time Trackin...
January 2, 2025
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7 min read
In businesses that rely on service management platforms like Freshdesk and Freshservice, accurate time tracking is crucial for bot...
Benny
Achieve Flexibility and Security with Freshdesk App Settings
Freshworks
Freshdesk
Achieve Flexibility and Securi...
December 26, 2024
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5 min read
In the digital world, secrets are harder to keep than that one time you told your friend you “wouldn’t tell anyone” but ended up s...
Benny
Revolutionizing Freshdesk: Saasly's Custom Apps Boost Productivity and Experience
Freshworks
ai
Revolutionizing Freshdesk: Saa...
December 19, 2024
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5 min read
Freshworks, a global leader in customer engagement software, has always been at the forefront of enabling businesses to deliver ex...
Benny
What’s Coming in 2025? The Surprising Evolution of Customer Service Chatbots!
Freshworks
ai
What’s Coming in 2025? The Sur...
December 12, 2024
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6 min read
As technology continues to advance, customer service is increasingly leaning into automation, particularly through chatbots. These...
Benny
Freddy AI for ITSM: Revolutionize Service Management with Freshservice
Freshworks
ai
Freddy AI for ITSM: Revolution...
December 6, 2024
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6 min read
The demands on IT service management (ITSM) teams are growing at an unprecedented pace. With evolving technology, increasing compl...
Benny
Freddy AI’s Latest Features and Their Impact: A Step into the Future
Freshworks
ai
Freddy AI’s Latest Features an...
November 27, 2024
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6 min read
Freddy AI continues to expand its capabilities, empowering businesses to streamline operations, enhance customer support, and driv...
Benny
How Freddy AI Transforms Freshworks: Boosting Customer Service Power - part3
Freshworks
ai
How Freddy AI Transforms Fresh...
November 14, 2024
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8 min read
See how Freddy AI enhances Freshworks with smarter automation and predictive insights to transform customer service
Benny