Blog

A place for our thoughts,finds, obsessions and opinions to uplift your innovative business ideas.

Revolutionizing Freshdesk: Saasly's Custom Apps Boost Productivity and Experience
Freshworks
ai
Revolutionizing Freshdesk: Saa...
December 19, 2024
•
5 min read
Freshworks, a global leader in customer engagement software, has always been at the forefront of enabling businesses to deliver ex...
Benny
What’s Coming in 2025? The Surprising Evolution of Customer Service Chatbots!
Freshworks
ai
What’s Coming in 2025? The Sur...
December 12, 2024
•
6 min read
As technology continues to advance, customer service is increasingly leaning into automation, particularly through chatbots. These...
Benny
Freddy AI for ITSM: Revolutionize Service Management with Freshservice
Freshworks
ai
Freddy AI for ITSM: Revolution...
December 6, 2024
•
6 min read
The demands on IT service management (ITSM) teams are growing at an unprecedented pace. With evolving technology, increasing compl...
Benny
Freddy AI’s Latest Features and Their Impact: A Step into the Future
Freshworks
ai
Freddy AI’s Latest Features an...
November 27, 2024
•
6 min read
Freddy AI continues to expand its capabilities, empowering businesses to streamline operations, enhance customer support, and driv...
Benny
How Freddy AI Transforms Freshworks: Boosting Customer Service Power - part3
Freshworks
ai
How Freddy AI Transforms Fresh...
November 14, 2024
•
8 min read
See how Freddy AI enhances Freshworks with smarter automation and predictive insights to transform customer service
Benny
Freddy AI – Your Guide to Setup, Training, and Industry-Specific Use Cases
Freshworks
ai
Freddy AI – Your Guide to Setu...
November 7, 2024
•
5 min read
Freddy AI: Boost customer service with easy setup, tailored training, and industry-specific features for efficient, accurate respo...
Benny
Freddy AI: A Game-Changer in Customer Service Automation
Freshworks
ai
Freddy AI: A Game-Changer in C...
October 14, 2024
•
6 min read
Introducing Freddy Copilot, the groundbreaking generative AI that is revolutionizing app development.
Benny
Parent-Iframe Communication in JavaScript for SaaS Marketplace Apps
Tech
Parent-Iframe Communication in...
October 10, 2024
•
7 min read
Learn how JavaScript's API powers seamless communication between parent windows and iframes, enabling dynamic integrations like Hu...
Ajith
My Developer Journey: From Plain JavaScript to React, TypeScript, and RTK Query
Tech
My Developer Journey: From Pla...
September 26, 2024
•
7 min read
As a seasoned MERN Stack Developer, I embarked on my coding journey with fundamental technologies like Node.js, JavaScript, HTML,...
Anish
Enhance Customer Service with Real-Time Attachment Previews in Freshworks
Freshdesk
Freshservice
Freshworks
Enhance Customer Service with...
June 13, 2024
•
6 min read
excellence is a key differentiator for businesses. One of the tools that can significantly enhance the efficiency and effectivenes...
Rishabh Singha