SaaSlySaaslySaasly

Back

logo

Contract Management

The Contract Management app helps admin track the time spent by support agents on Freshdesk tickets

FREEverified

Verified App

Visit to Install

With the Contract Management app,

  • Admins can define (and modify) contract duration and the alert threshold for each company.
  • Agents can track the remaining contract duration for each company.
  • The remaining contract duration is highlighted with different colours if it goes below the threshold defined for a customer.

Green: contract hours Yellow: Reached Threshold hours Red: Below Threshold hours