Attachment Manager

This app allows you to organize all your ticket attachments, access them from one common location and download all the attachments. Once installed, the app can perform the following tasks without leaving Freshdesk:

1. View all attachments within the widget
2. Restrict agents from deleting the attachments of the ticket
3. Agents can download all the attachments in a single click
4. Display tags for tickets when a ticket/conversation is created with attachments
5. Agents can add existing attachments within the ticket directly from the attachment manager app

Make life easier with the help of the Attachments Manager app. Write to us for any feedback.