Future Tickets for Zohodesk
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Future Tickets for Zohodesk

Agents can schedule a limited number of follow-up tickets

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Verified App

Visit to Install
  • Overview
  • Userguide
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🔧 Installation & Setup

  1. After purchasing, you’ll be redirected to the Configuration page.
  2. Under General Settings, fill in the required fields and click Install.

🔐 Zoho Authentication (Important)

  • Look for Future Tickets – Zoho Authentication in the top bar.
  • If not visible, click the ☰ hamburger menu to find it.
  • Click to open the full-page setup.
  • Click Authorize and grant the required permissions.

📅 Scheduling Future Tickets

  1. Open a ticket and find Future Tickets in the left tab of the ticket detail view.
  2. Select a future date, add your note, and click Save.
  3. Once scheduled:
    • A future ticket will be created automatically at the chosen time.
    • A private note will be added to both the parent and child tickets.
    • The child ticket will be tagged with the parent ticket reference ID.

Demo Video:

Screenshot 1:

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Screenshot 2:

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Contact us : For Demo and Support contact us Via Ticket link

About Us :

Saasly is an iPaaS company specializing in crafting plugin applications and integrations tailored to your business requirements. Be sure to visit our website for more information!