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Catch

Stay up to date on any Catch order queries, and reply to those questions instantly from Freshdesk

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Verified App

Visit to Install

How to Install?

Please follow the below steps to install the app.

  • Create a Ticket field with the "Catch OrderID" name.
  • Add the "Question" option in the Ticket Type field.
  • Enter your Freshdesk API key, Subdomain, and click the Validate button.
  • Then enter the https://catch-middleware.spritle.com in the middleware URL field.
  • Enter your Catch API key, Catch Shop ID, and click the Validate button.
  • Now you will have the custom ticket fields page where you have to set values to your mandatory custom ticket fields if you have any.
  • If you don't have any just click install and you are good to go.
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For further clarification, feel free to contact our support team, people@saasly.in