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Ticket Reopen
Optimize ticket reopening by adding scheduled dates for improved support efficiency.
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- Overview
- Userguide
Overview :
Optimize ticket reopening by adding scheduled dates for improved support efficiency.
App Functionality :
Upon installation, our app seamlessly integrates into the ticket sidebar, allowing you to effortlessly schedule ticket reopening actions.
Features :
Seamlessly Scheduling:
- With a simple selection of date and time, you can schedule ticket reopening. Just click submit, and the app handles the rest.
Instant Confirmation :
- Once you've scheduled a reopening, a success message confirms the action, ensuring timely ticket handling.
Flexible for Status Selection:
- Choose from preset statuses or create custom ones to reopen tickets according to your preference.
Time Constraints
Our app prevents scheduling tickets in the past or within six minutes of the current time. It also notifies you if a ticket is already open or if there are any other errors.
Agent Benefits:
- Enhance productivity by efficiently managing tickets without worrying about forgetting tasks or adding them to the backlog.
Contact us : For Demo and Support contact us Via Ticket link
About Us :
Saasly is an iPaaS company specializing in crafting plugin applications and integrations tailored to your business requirements. Be sure to visit our website for more information!