Recurring service tasks

Service tasks that need to be scheduled repeatedly, such as routine maintenance jobs are tedious and time-consuming. It also leaves room for errors.

The Recurring Service Tasks app helps you to set up such service tasks at a custom-defined frequency. You can assign these tasks to a field technician or a service group and make edits to individual appointments.

With Recurring service tasks, you can:

• Easily schedule a series of recurring service tasks such as inspections, maintenance, audits, etc.
• Eliminate redundant activity of replicating details
• Stop worrying about forgetting to create subsequent tasks

Use-cases:

• Many services, such as lawn care, facilities management, cleaning, maid services, annual maintenance contracts have jobs lined up at regular intervals - say weekly, monthly, quarterly, annually or a custom set frequency.

Through this app, you can easily schedule such recurring service tasks in Freshdesk Field Service Management (FSM).

Limitations:

• Agent Timezone in the Freshdesk instance and app settings page timezones should be the same.