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OpenWeatherMap

Empowers agents to view real-time conditions, 7-day city forecasts, and interactive multi-stop route weather directly within Freshworks, with one-click insertion into ticket replies and clipboard support.

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This integration allows teams to easily access real-time weather forecasts, 7-day outlooks, and multi-stop travel weather itineraries directly within Freshworks without switching between external tools.

Once installed agents can perform the following tasks without leaving Freshworks:

  • View current conditions and 7-day detailed weather forecasts (temperature, precipitation, wind, and humidity)
  • Search any global city with instant access to recent search history
  • Identify adverse weather conditions (rain probability ≥ 60%) with automatic visual alerts
  • Plan multi-stop route itineraries (up to 8 stops) on an interactive map with date-specific weather forecasts
  • Insert formatted weather summaries and route itineraries directly into ticket replies (Freshdesk, Freshservice, Freshchat) or copy them to the clipboard (Freshsales)
  • Seamlessly toggle between Celsius (°C) and Fahrenheit (°F) display units
  • Choose between a $0 free open-source weather tier or connect commercial providers (OpenWeatherMap, WeatherAPI, Tomorrow.io)