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Notify & Pin

Elevate your Zendesk Support experience with a pop-up notification feed for ticket events within the agent interface.

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Short Description

Elevate your Zendesk Support experience with a pop-up notification feed for ticket events within the agent interface.

Long Description

Elevate your Zendesk Support experience with Notify & Pin, a powerful app designed for seamless communication and enhanced efficiency.

Features:

  • Pop-up Notifications: Receive instant alerts in the top right corner of Zendesk Support.
  • History Tracking: Keep tabs on notification history and dismiss items once actioned.
  • Targeted Notifications: Direct messages to specific groups or individual agents for personalized communication.
  • Broadcast Custom Messages: Communicate important updates by broadcasting custom messages to your team.
  • Pin Notifications: Pin essential information for quick reference and easy access.
  • Notification Templates: Create reusable templates for efficient communication in recurring scenarios.