Constant Contact

This integration allows the users to easily access their campaigns and mailing lists with information from Constant Contact within Freshchat through the Constant Contact app.

Once installed, agents can perform the following tasks without leaving Freshchat:

1. Access campaigns and mailing lists
2. Create new contact from a conversation, if they’re not in Constant Contact.
3. Create and Update a mailing list for contact from the conversation.
4. View mailing list and campaigns associated with a contact.
5. Track metrics like Open history, Click history and Sent history.