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Tasks and Subticket's by Saasly
Easily create, reuse, and manage tasks for better efficiency in Zendesk.
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- Overview
- Userguide
Description
When you start using the Tasks and Subtickets app, you'll quickly appreciate how effortless it is to create, rearrange, and complete tasks on the go. For task lists that you frequently use, you can save them for easy reuse and apply them to any ticket whenever necessary. And that's just the beginning. This powerful project management tool offers much more, helping you achieve greater efficiency and organization within Zendesk.
Features:
- Create, rearrange, and complete ad-hoc tasks on any ticket.
- Convert tasks into new tickets using configured ticket templates.
- Save task lists and ticket templates for future reuse.
- Automatically create sub-tickets within task lists. (Comming Soon)
- Develop ticket templates for frequently needed tickets.
- Add tags for completed and pending tasks in the ticket.