HubSpot CRM Connect PRO by Saasly

Overview :

• This integration adds support ticket activity from Zendesk to HubSpot's CRM timeline.

Features:

• Contact Sync: Automatically updates contacts when new tickets are created in Zendesk, ensuring current customer information.

• Sync Control: Flexible management of data syncing to suit your needs.

• Ticket Updates as HubSpot Activities: Keep sales informed with ticket updates as HubSpot activities, fostering seamless communication between support and sales teams.

• Deal Creation from Zendesk: Effortlessly convert customer inquiries into potential sales opportunities by creating deals in HubSpot directly from Zendesk.

• View contact details: Access detailed contact information from HubSpot within Zendesk for better customer interactions.

• View Contact List: Easily see the list of contacts associated with a specific contact in HubSpot from Zendesk, providing a comprehensive view of customer relationships.

• Engagements : Access the CRUD operations inside Zendesk without switching to a Hubspot account. Current Sync from Hubspot to Zendesk is in development; in future updates, we can expect this feature to live.

Value:

• Optimize workflows and enhance customer interactions by integrating HubSpot and Zendesk.

• Improve efficiency in support and sales operations for better overall performance

Benefits of using this integration:

• Streamlined Information Management: CRM centralized customer data for product design, including preferences, purchase history, and communication records.
• Improved Customer Understanding: CRM data insights inform personalized product recommendations and design strategies tailored to individual needs
• Enhanced Sales Efficiency
• Improved Collaboration
• Customer Satisfaction

Contact us: For any implementation & Query Support, Reach out to us ( link )