Google My Business

Integrating Google My Business into Freshdesk will enable you to handle the reviews/questions of Google My Business location in Freshdesk.

• The app will get the latest reviews and questions from enabled locations every 30 minutes and create them as Freshdesk tickets.
• The agents can reply to the reviews and questions directly from Freshdesk, which gets added as replies to the corresponding reviews and questions.

Top Features:

• No restriction on Location count. Integrate as many locations as needed.
• Get a weekly report about the number of reviews created as tickets.
• Get an analytical overview of the tickets created through the app in the full-page app.
• Get instant email notifications if the ticket creation is failing.
• Get notified through a note in the ticket if a reply is not sent.

Keep yourself streamlined on everything that is passing in your Google My Business locales with this stupendous app!