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Google My Business
Integrate and reply to your Google Business Reviews and Questions from Freshdesk
PAID
Visit to InstallVerified App
- Overview
- Userguide
Integrating Google My Business into Freshdesk will enable you to handle the reviews/questions of Google My Business location in Freshdesk.
- The app will get the latest reviews and questions from enabled locations every 30 minutes and create them as Freshdesk tickets.
- The agents can reply to the reviews and questions directly from Freshdesk, which gets added as replies to the corresponding reviews and questions.
Top Features:
- No restriction on Location count. Integrate as many locations as needed.
- Get a weekly report about the number of reviews created as tickets.
- Get an analytical overview of the tickets created through the app in the full-page app.
- Get instant email notifications if the ticket creation is failing.
- Get notified through a note in the ticket if a reply is not sent.
Keep yourself streamlined on everything that is passing in your Google My Business locales with this stupendous app!